FAQs
What makes MYOA cookies special?
At MYOA, we use only the finest premium and organic ingredients to create our delicious cookies. Our dedication to quality ensures every bite is a delightful experience. We also use the highest quality chocolate brand available to enhance the flavor of our cookies.
Where do you source your ingredients?
We source our ingredients from trusted suppliers that meet our high standards for quality and sustainability.
How can I place an order?
You can place an order through our website. Simply browse our selection of cookies, add your favorites to your cart, and proceed to checkout. You can also specify any special instructions during the order process.
Do you offer delivery and shipping?
Yes, we offer delivery within 15 miles of Houston for a small fee. We also ship beyond 15 miles within Houston and across the United States. We're currently working on expanding our shipping options to include international destinations.
How long will it take to receive my order?
For local deliveries within 15 miles of Houston, you can expect to receive your order on the scheduled delivery time frame you pick. For shipping within the US, orders typically arrive within 3-5 business days. International shipping times will be updated once available.
Can I customize my order?
Absolutely! We offer customization options for bulk orders, special occasions, and
corporate events. Please contact us directly to discuss your specific needs and we'll be
happy to accommodate.
Are your cookies suitable for people with dietary restrictions?
We offer a variety of cookie sizes such as the mini bites that cater to those on a calorie count but still want to enjoy a treat. Also our ingredients are organic which make them healthier as well as nutritious.
How should I store MYOA cookies to keep them fresh?
Our cookies are best enjoyed fresh but can be stored in an airtight container at room temperature for up to one week. For longer storage, you can freeze the cookies.
Do you offer gift packaging?
Yes, we offer beautiful gift packaging options that are perfect for any occasion. Whether you're sending a gift to a loved one or treating yourself, our packaging ensures your
cookies arrive in perfect condition. We also collaborate with other vendors to fulfil a
whole gifting experience.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery.
What if I have an issue with my order?
If you encounter any issues with your order, please contact our customer service team immediately. We are committed to ensuring your satisfaction and will do our best to resolve any problems quickly.
Can I find MYOA cookies in stores?
Currently, MYOA cookies are available exclusively through our online store. Stay tuned for updates as we expand our availability to local retailers and specialty shops.
How do I stay updated on new products and promotions?
Sign up for our newsletter and follow us on social media to stay informed about new product releases, special promotions, and exclusive offers.